Frequenty Asked Questions

Telephone: 0207-1297-309, 0747-9310-252

Email is the most effective way to contact us. Telephone bookings are also accepted, and lines are open 24/7. If your call is not answered, leave a message, and we will call you back during office hours.

You will receive a quote confirming availability. Prices are subject to change depending on seasonality and demand.

Online bookings can be made up to 1 hour before the requested meeting time.

1.Enter the Departure Drop-Off Time and Date, and the Return Landing Time and Date, then click the "Submit" button.

2.Review the quote, and click the "Book" button to proceed.

3.Enter your details and click "Next Step".

4.Review the summary, then click "PROCEED TO PAYMENT".

5.Follow on-screen instructions to enter your payment details.

6.Receive a confirmation email with booking details.

What will I receive after I have made my booking?

You will receive an e-mail confirmation of your booking which has a full summary of your travel, vehicle, and contact details together with simple instructions on how to use the service. Please print this for your reference, alternatively note down all the relevant details.

1.Check your junk email folder.

2.Ensure you are checking the correct email account.

3. Sometimes mail servers have problems thus delaying the delivery of emails. If after a reasonable amount of time you have not received a confirmation, then please call or e-mail us.

This telephone number is strictly for enquiries and bookings only between 05:00 and 23:00 however we operate 24/7. It is not for customers to contact us when arriving or returning to the airport. Customers must call the Mobile Contact Number as contained within their confirmation e-mail.

What telephone number do I call for the performance of the service on the day

Customers MUST call the Mobile Contact Telephone Number which is contained within the confirmation e-mail. It is the customers responsibility to ensure that they have this in their possession. We do not publish this telephone number on the website.

Yes provide service at Heathrow Gatwick Luton Stansted Bristol Manchester Airport.

Does your service accommodate departure and arrival from different terminals?

Yes we service all terminals and accommodate customers who leave from one terminal and return to another at no additional charge. Please select the relevant terminals when you make your booking.

We can accept telephone bookings up to 1 hour before a requested meeting time. Internet bookings can only be made more than 2 hours in advance of the departure car drop-off time.

We are well aware that flight times can vary dramatically. Our staff will monitor our customers flights and inform drivers of any delays. We will be on hand to take your call, so do not hesitate to phone us on the valet parking mobile contact number as detailed on your booking confirmation.

Call the valet parking contact number as detailed on your booking confirmation after you have collected your luggage. We will bring your car to the pre-arranged point at the terminal building. Please see your booking confirmation for detailed instructions.

The car park has applied for Park Mark which will be given by the Safer Parking Scheme after a risk assessment. It is secure with CCTV, alarms security fencing and lighting 24 hour security guards which patrol our car park.

Vehicles are insured whilst being driven car jockey policy is in place to the value of 50,000 pounds for any one vehicle. Insurance reverts to your policy whilst parked or stationary (as with all other airport parking facilities).

Compare the airport parking.com will deduct the full amount of the payment from your card at the time of the booking. If your payment fails authorisation then we shall contact you to ensure that the payment is processed.

Your booking confirmation acts as your VAT receipt as it has all the necessary parts required by HMRC.

Amendments to bookings will be fully accommodated to our best ability. Call or e-mail us to confirm your new travelling times. Please note our cancellation policy and charges may apply when bookings changes cannot be accommodated. Please consult our terms and conditions for these charges.

All cancellations for whatever reason are subject to a minimum £40 administration charge. ComapreTheAirportParking.com will provide a refund to the value of your booking less the £40 administration charge. Please Refer to Terms and Conditions

There is a surcharge of £10 for each additional day for bookings if the booking has already commenced. Prior to the commencement of the booking, any additional days would be added on to the total as if the booking were made as one single booking.

We do offer this service. Please call to book.

Booking is quick and easy! You can:

• Book online via our secure platform.

• Call us at 0207 1297 309 or 0747 9310 252 (24/7 availability).

• Email us for faster responses (no busy signals!).